Grievance Redressal
How to raise a complaint, and how to escalate it if you are not satisfied.
We want to resolve any concern quickly and fairly. Please follow the steps below. Keep your PAN, folio number and a short description of the issue handy.
- 1Level one
Write or call us
Customer support, Amcord Assets Pvt Ltd
Phone / WhatsApp: +91 97791 02132 · Email: support@amcordassets.com
Monday to Saturday, 10:00 am – 6:00 pm. We acknowledge every complaint and aim to resolve it as quickly as possible, and in any case within 21 days.
- 2Level two
Escalate within Amcord Assets
If the issue is not resolved, write to Arnav Mahajan at mahajanwealthedge@gmail.com, with your complaint reference.
- 3Level three
- 4Level four
SEBI SCORES
If you are not satisfied, lodge a complaint on SEBI’s online portal, scores.sebi.gov.in, or through the SCORES mobile app.
- 5Level five
SMART ODR
If the matter remains unresolved, you may initiate online conciliation or arbitration on the Online Dispute Resolution portal, smartodr.in.
Insurance complaints
Raise the complaint with us and with the insurer’s grievance officer. If unresolved, use the IRDAI Bima Bharosa portal (toll-free 155255) or approach the Insurance Ombudsman.
Fraud and cyber crime
If someone has asked you for an OTP or password, or to pay money to a personal account in our name, report it to us immediately and to the national cybercrime portal at cybercrime.gov.in or helpline 1930.
Questions about this page? Write to support@amcordassets.com or call +91 97791 02132.